Legal notice

Legal Notice

Last updated: 28 July 2026

This Legal Notice explains who operates the Trendi Switch website, how the website may be used and the legal terms that apply when accessing its content.

1. Website Operator

This website is operated by:

ILLUCIO LTD, trading as Trendi Switch

Registered office:

Sefton
Sefton Street
Heywood
England
OL10 2JF

Company registration number: 09796867

Registered in: England

VAT registration number: GB 506 8042 07

Email: sales@trendiswitch.com

Telephone: 0203 589 9520

WhatsApp: +44 7432 426090

In this Legal Notice, references to “Trendi Switch”, “we”, “us” and “our” mean ILLUCIO LTD. References to “you” and “your” mean anyone accessing or using this website.

2. About This Website

This website provides information about Trendi Switch products and allows customers to purchase electrical accessories and related products online.

By accessing or using this website, you agree to use it lawfully and in accordance with this Legal Notice.

Your purchase of products through this website is also governed by our:

Terms and Conditions
Shipping Policy
Returns and Refund Policy
Privacy Policy
Cookie Policy
Warranty Policy

These documents should be read together. Where there is any conflict concerning a product purchase, the Terms and Conditions and the relevant customer policy will apply.

3. Product Information

We take reasonable care to ensure that product descriptions, specifications, dimensions, photographs, colours, prices and availability information are accurate.

However, product images are provided for illustrative purposes. The appearance of colours and finishes may vary depending on screen settings, lighting conditions, manufacturing tolerances and the device used to view the website.

Packaging, product markings, components or specifications may occasionally be updated by the manufacturer without materially affecting the product’s intended function or quality.

Customers should check the complete product description, technical information, compatibility requirements and installation instructions before placing an order or arranging installation.

4. Prices and Availability

Product prices are displayed in pounds sterling and include VAT where applicable, unless expressly stated otherwise.

Any delivery charges or additional costs will be displayed before the customer completes the order.

Products are subject to availability. Adding a product to the basket does not reserve stock, and an order is not accepted until it has been confirmed in accordance with our Terms and Conditions.

We reserve the right to correct genuine pricing, description or availability errors. Where an error affects an order already placed, we will contact the customer and explain the available options before proceeding.

5. Electrical Installation and Safety

Certain products sold through this website require electrical installation.

All electrical products must be installed, used and maintained in accordance with:

The instructions supplied with the product
The product’s stated technical specifications
Applicable building and electrical safety requirements
Current wiring regulations
Any other laws or regulations applying to the installation

Electrical work should only be undertaken by a person with the appropriate knowledge, skills and competence. Where required by law, or where the installer is uncertain, a suitably qualified electrician should be used.

The electricity supply must be safely isolated before installation, inspection, maintenance or removal of an electrical accessory.

We are not responsible for loss or damage caused by incorrect installation, unauthorised modification, misuse, overloading, unsuitable wiring, incompatible equipment or failure to follow the product instructions, except where responsibility cannot legally be excluded.

6. Website Information

The content on this website is provided for general product and customer information.

Although we make reasonable efforts to keep the website accurate and up to date, we do not guarantee that every page will always be complete, error-free or immediately updated.

Nothing on this website should be treated as professional electrical, engineering, architectural or legal advice.

Customers and installers remain responsible for confirming that a product is suitable for the intended application and complies with the requirements of the proposed installation.

7. Intellectual Property

The website and its content, including its design, layout, product descriptions, photographs, graphics, videos, logos, trade names and other materials, are protected by copyright, trade mark and other intellectual property laws.

Trendi Switch® and associated branding may not be used, copied or reproduced without the permission of the relevant rights holder.

You may view, download or print reasonable extracts from the website for personal, non-commercial use.

You must not, without prior written permission:

Copy or reproduce substantial parts of the website
Use website content for commercial purposes
Modify or remove copyright or trade mark notices
Republish product photographs or descriptions
Use automated systems to scrape, extract or collect website content
Suggest that you are connected with, endorsed by or authorised by Trendi Switch where no such relationship exists

Nothing in this Legal Notice transfers ownership of any intellectual property rights to a website user.

8. Acceptable Use

You must not use this website:

For any unlawful, fraudulent or misleading purpose
To introduce viruses, malicious software or harmful code
To attempt to gain unauthorised access to the website, server or connected systems
To interfere with the operation, security or availability of the website
To collect information about other users without lawful authority
To impersonate another person or misrepresent your identity
In a way that infringes another person’s rights

We may restrict or block access to the website where we reasonably believe that it is being misused or that its security is at risk.

9. Website Availability and Security

We aim to keep the website available and secure, but continuous or uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable due to maintenance, updates, technical problems, internet disruption or circumstances outside our reasonable control.

We may change, suspend, withdraw or restrict parts of the website where reasonably necessary.

You are responsible for using suitable security software and for protecting your devices, passwords and account details.

Please contact us promptly if you believe that your customer account or payment information has been accessed without authorisation.

10. Customer Accounts

Where you create a customer account, you are responsible for:

Providing accurate and current information
Keeping your login details confidential
Preventing unauthorised access to your account
Informing us promptly of suspected unauthorised use

You must not share your password publicly or allow another person to use your account in a way that breaches these terms.

We may suspend an account where we reasonably suspect fraud, unauthorised use, a security risk or a breach of our website policies.

11. Third-Party Services and Links

This website may contain links to third-party websites or use services provided by third parties, including payment providers, delivery companies, review platforms and social media services.

Links are provided for convenience and do not necessarily mean that we approve, control or endorse the third-party website or its content.

Third-party websites and services are governed by their own terms and privacy policies. We are not responsible for the availability, security, accuracy or content of websites operated by third parties.

12. Reviews and User-Submitted Content

Where customers are permitted to submit reviews, photographs, questions or other content, the submitted material must be honest, relevant and lawful.

Submitted content must not:

Be knowingly false or misleading
Infringe another person’s intellectual property or privacy rights
Contain unlawful, threatening, abusive or discriminatory material
Contain malicious code, spam or unauthorised advertising
Misrepresent the reviewer’s genuine experience

We may moderate or remove content where reasonably necessary, including where it breaches these requirements or applicable law.

Submitting content does not transfer ownership to us. However, you grant us a non-exclusive, royalty-free permission to display, reproduce and use the content in connection with the website and our business, subject to applicable data protection and consumer laws.

13. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful. This includes liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Breach of statutory rights that cannot legally be excluded
Any other liability that cannot be excluded or limited under applicable law

Subject to the above, we are not responsible for losses caused by:

Use of the website in breach of this Legal Notice
Reliance on general website information instead of professional advice
Events outside our reasonable control
Third-party websites or services
Viruses or harmful material introduced by third parties
Incorrect installation, misuse or unauthorised alteration of a product

Where you use the website as a consumer, we are responsible for losses that are a foreseeable result of our breach of contract or failure to use reasonable care and skill.

We are not responsible for business losses suffered by consumers, including loss of profit, revenue, contracts, anticipated savings, business opportunities or commercial interruption.

Separate liability provisions may apply to product purchases under our Terms and Conditions and applicable consumer law.

14. Statutory Consumer Rights

Nothing in this Legal Notice, or any other policy published on this website, limits or excludes your statutory rights.

Consumers may have rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and other applicable UK consumer protection legislation.

Your statutory rights apply in addition to any manufacturer’s or commercial warranty offered with a product.

15. Privacy and Cookies

We process personal information in accordance with our Privacy Policy.

Our Cookie Policy explains how cookies and similar technologies are used on this website and how you can manage your preferences.

Non-essential cookies will only be used in accordance with applicable consent requirements.

16. Changes to This Legal Notice

We may update this Legal Notice to reflect changes to:

Our business details
The operation of the website
Our products or services
Applicable laws or regulatory guidance
Security or technical requirements

The latest version will be published on this page with the date of the most recent update.

Changes will apply from the date they are published and will not remove rights that a customer has already acquired under an existing contract.

17. Governing Law and Jurisdiction

This Legal Notice and your use of the website are governed by the laws of England.

Where you are a consumer living elsewhere in the United Kingdom, you will continue to benefit from any mandatory protections provided by the laws applicable where you live.

Disputes may be brought before the courts of England and Wales. Consumers living in Scotland or Northern Ireland may also be entitled to bring proceedings in their local courts.

18. Contact Us

Questions about this Legal Notice or the operation of the website can be sent to:

Trendi Switch
ILLUCIO LTD
Sefton
Sefton Street
Heywood
England
OL10 2JF